Cancellation Policy

Cancellation Policy

 Cancellations are accepted by email (bookings@merryworlholidays.com) and phone (Tel: +603.9075.6992) only. Urgent after-hour changes can be made by phone (Tel: +603.9075.6992).

For vehicles online bookings, cancellations made less than 48 hours before the scheduled service time will  be charged the full reservation amount, cancellations made within 72 hours before the scheduled service time will be charged 50% of the reservation amount, cancellations made within 96 hours before the scheduled service time will be charged 30% of the reservation amount, while cancellations made after 96 hours of scheduled service time will be charged 5% of the reservation amount.

No-shows will be charged the full reservation fare.

 

取消政策

取消被接受的的电子邮件(bookings@merryworlholidays.com)和电话(电话:+603.9075.6992)。紧急小时后的变化可以通过SMS(+6017.2502.992)。

网上预订的车辆,取消预定服务时间少于48小时前,将收取全额预订金额,取消72小时前预定的服务时间将收取50%的预订金额,取消96小时前预定服务时间将收取30%的预订金额, 同时取消96小时后的预定服务时间将收取5%的预订金额。

没有出现者,将收取全额预订的票价。

Disposal rate shall apply.

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